| 1. |
Yes. Our shopping cart processes all the information by
using the latest security technology: SSL 128-bit
encryption.
|
| 2. |
Yes, your personal information is
securely stored in our Ecommerce database with the same SSL
128-bit encryption. You have the option to make this
information available for future orders when logging in, so
that you do not have to type it again when you come back and
shop from us.
|
| 3. |
Absolutely not: We do not sell, trade,
or share any of your information with anyone under any
circumstances. Click here to review our Privacy Policy.
|
| 4. |
Credit cards are charged at the time
of the order, before the order is shipped out. You will
receive notification by e-mail if the payment was
approved.
|
| 5. |
You can check on the status of your
order by clicking on Order Status or by clicking on
the link on your order confirmation e-mail to review your
order.
|
| 6. |
If a tracking number is assigned to
your order, you can track the order by logging in to the
Order
Status and reviewing your
order.
|
| 7. |
If you forgot your password, you can
retrieve it by clicking on the Forgot Password link on the
Order
Status page or during the checkout
process while placing a new order.
|
| 8. |
Our return policy is available on the
Terms of
Sale
agreement.
|
| 9. |
There are various ways of finding a
product. You can browse our online store through categories by
clicking on the main menu button links to find what you are
looking for, you can also click on 'Search' and type a search
term related to what you are looking for and all corresponding
results will be displayed.
|
| 10. |
There are links and buttons on the
site to get you where you want to go. Products are available
from the main menu and under the "Products" button link, you
can also view informational web pages that we have set up so
you can get some information on our company and our
products.
|
| 11. |
Our contact information
is provided on our Contact Page. |
